What's included
- Room-by-room photo inventory
- Barcoded packout & tracking
- Ultrasonic cleaning of hard goods
- Textile & clothing restoration
- Electronics assessment
- Document & photo drying
- Climate-controlled storage
- Total-loss documentation for claims
Inventory before anything moves
Every item is photographed and logged where it sits, then tagged and tracked through cleaning and storage. This is not bureaucracy — the inventory is what your contents claim is paid from, and losses argued from memory six weeks later always shortchange the homeowner.
Restore versus replace, decided honestly
Insurers prefer restoration when it costs less than replacement, and often it does: smoke-filmed dishes clean perfectly in ultrasonic tanks, solid furniture refinishes, most textiles launder to pre-loss condition. But particleboard that swelled or upholstery that absorbed sewage is not restorable at any price, and we say so — putting a cleaned-looking but compromised item back in your home helps nobody.
The irreplaceable gets priority
Photographs, documents, and keepsakes are triaged first, before mold sets into wet paper — freezing stabilizes wet documents within the first day or two, buying time for controlled drying. Tell the crew what matters most in the first walkthrough and it is handled first, always.
