What's included
- 24/7 emergency response
- After-hours & weekend crews
- Phased work to stay open
- Condo & property manager reporting
- Sprinkler discharge cleanup
- Large-loss drying capacity
- Business interruption documentation
- Full commercial rebuild
Downtime is the real invoice
Restoration decisions for a business are business decisions. Sometimes the right call is aggressive demolition and fast rebuild rather than slow in-place drying; sometimes night-shift work costs more per hour and saves ten times that in kept revenue. We scope with your operations in the equation, not just the structure.
Condos: the multi-party loss
A unit flood in a condo touches the owner, the neighbours below, the corporation, and two or three insurers with different responsibilities under the standard unit definition. We work these losses constantly: document per-party, communicate with the property manager in writing, and keep the common-element and unit scopes cleanly separated so the file does not stall.
Reporting that keeps everyone off your back
Commercial stakeholders want paper: cause reports, moisture logs, air clearance results, disposal manifests, progress photos on a schedule. We produce all of it as standard, because a well-documented loss is a loss nobody escalates.
From our work
How these jobs usually go
Each summary combines details from many similar jobs we have done. They describe our real work, not one specific property, and leave out homeowner details for privacy. These examples come from our flood and sewer-backup jobs.
Sewer backup in finished North York basements after a major Toronto flood
During a major Toronto flood, sewers backed up into finished basements across North York. Sewer water is contaminated, so anything porous it soaks is treated as unsalvageable.
- Extracted the standing water and removed the soaked flooring and drywall
- Cleaned and disinfected the exposed framing and concrete
- Checked framing and slab with moisture meters until they read dry
- Installed new drywall and flooring
Basements rebuilt with new walls and floors, documented for the insurance claim.
Sewage backup cleanupHeavily contaminated basement rebuilt as a new finished space
Where sewage sat longer or reached the furnace room, the damage went past the floor: walls, mechanical equipment and finishes were all affected.
- Removed contaminated flooring, walls and finishes
- Repaired or replaced affected HVAC components and ductwork
- Disinfected and dried the structure, confirmed with moisture readings
- Rebuilt the basement as a brand-new finished space
One crew handled the job from extraction through HVAC, walls, flooring and final finish.
Flooded basement cleanupBasement kitchen replaced after contaminated water
Cabinets, counters and lower finishes soak up contaminated water, and in some homes the flood reached a basement kitchen.
- Assessed how far the contamination reached before deciding what to keep
- Removed the affected cabinets, flooring and lower walls
- Dried and verified the structure with moisture meters
- Installed a new kitchen along with the walls and flooring
How much we replace depends on how contaminated the space is, not on a fixed package.
Reconstruction after a loss
