What's included
- Emergency roof tarping
- Board-up of broken windows & doors
- Tree strike damage cleanup
- Wind-driven rain drying
- Ice dam damage repair
- Roof and exterior repairs
- Interior water damage restoration
- Insurance claim documentation
Mitigation is a policy obligation
Every property policy requires you to prevent further damage after a loss — an open roof left open becomes "neglect" in an adjuster's report, and the second wave of damage can be denied. Our emergency crews tarp roofs, board openings, and extract water immediately, and every step is photographed and time-stamped so your file shows you did exactly what the policy asked.
Tree strikes need more than a chainsaw
When a tree hits a house, the visible branch is rarely the whole story — impact cracks rafters, shifts framing, and opens flashing you cannot see from the ground. We remove the debris, assess the structure honestly, open what needs opening, and repair the framing and roof as one continuous job.
Ice dams: the slow-motion storm
Half the "storm damage" we see in February is ice damming — meltwater pooling behind an ice ridge and backing up under the shingles into the wall below. The stain shows up at the window head weeks later. We dry the wall cavity, fix the interior damage, and address the cause: attic air leaks and thin insulation, not just the shingles.
Exterior to interior, one repair
Storm losses cross trades: roofing, siding, windows, then the wet insulation and stained ceiling inside. Instead of you coordinating four contractors and hoping the sequence works, we run the whole repair — exterior seal-up first, interior drying and rebuild after — under one scope your insurer approves once.
From our work
How these jobs usually go
Each summary combines details from many similar jobs we have done. They describe our real work, not one specific property, and leave out homeowner details for privacy. These examples come from our flood and sewer-backup jobs.
Sewer backup in finished North York basements after a major Toronto flood
During a major Toronto flood, sewers backed up into finished basements across North York. Sewer water is contaminated, so anything porous it soaks is treated as unsalvageable.
- Extracted the standing water and removed the soaked flooring and drywall
- Cleaned and disinfected the exposed framing and concrete
- Checked framing and slab with moisture meters until they read dry
- Installed new drywall and flooring
Basements rebuilt with new walls and floors, documented for the insurance claim.
Sewage backup cleanupHeavily contaminated basement rebuilt as a new finished space
Where sewage sat longer or reached the furnace room, the damage went past the floor: walls, mechanical equipment and finishes were all affected.
- Removed contaminated flooring, walls and finishes
- Repaired or replaced affected HVAC components and ductwork
- Disinfected and dried the structure, confirmed with moisture readings
- Rebuilt the basement as a brand-new finished space
One crew handled the job from extraction through HVAC, walls, flooring and final finish.
Flooded basement cleanupBasement kitchen replaced after contaminated water
Cabinets, counters and lower finishes soak up contaminated water, and in some homes the flood reached a basement kitchen.
- Assessed how far the contamination reached before deciding what to keep
- Removed the affected cabinets, flooring and lower walls
- Dried and verified the structure with moisture meters
- Installed a new kitchen along with the walls and flooring
How much we replace depends on how contaminated the space is, not on a fixed package.
Reconstruction after a lossWhat the damage and a finished repair can look like
Example photos of different properties, not a documented before-and-after of one job.
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